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Commercial Lines Insurance

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    American Alternative Insurance Corporation (AAIC) is an insurance company domiciled in the state of Delaware and an admitted insurance carrier authorized to transact insurance business in all states of the United States and the District of Columbia.

    Coverages can include property, casualty, management liability, professional liability, package, property, crime, inland marine, umbrella (personal and commercial), excess casualty, general liability and excess casualty, general liability, commercial auto, workers' compensation, accident and health, aviation, crop-hail, and multiple peril crop.

    AAIC is rated A+, XV (Superior) by A.M. Best Company and has an insurer financial strength rating of AA- (Very Strong) from Standard & Poor's.

    Not all products are available in every state.

    NAIC ID number 19720

    American Alternative Insurance Corporation (AAIC) phone numbers:

    Reporting Claims & Claims Questions
    To report a claim via phone – please have your 16 digit AAIC policy number ready.

    If the policy number begins with the letters 3F or T6 please contact Athens Administrators via phone or email to file a claim.
    Athens Administrators: 1-800-677-7896

    If you were involved in an incident with an Emergency Service Vehicle (ambulance, firetruck, etc) or the policy begins with VHH or VF please contact Glatfelter Claims Service by phone or email.
    Glatfelter Claims: 1-800-233-1957

    To file a claim on a Surety Bond please contact Roanoke Claims Service by phone or email.
    Roanoke Claims Service – 1-800-504-1544 ext 1279

    If your policy number begins with 2L please contact NBIS Construction and Transportation Insurance
    NBIS Construction: 1-888-567-7285

    For any personal auto incidents in Georgia and Texas, OR if the policy number begins with SGA, or AMGGA please call Blackhawk Claims Service.
    Blackhawk Claims Service: 1-800-999-0107

    For Catastrophe Claims, call 1-866-220-3505

    Please call 1-888-729-2242 for all other Claims Reporting & Claims questions.

    To file a claim electronically on an AAIC or Princeton Excess & Surplus Lines (PESLIC) Policy.
    (Please include a Police report and/or any other documents when sending)

    Claims Reporting Mailbox:

    To send in a claim via Fax: 609-243-4558

    Contact Information

    Mailing address
    555 College Rd East
    Princeton, NJ 08540

    Requesting Loss Runs:

    All Other Business (Non-Claims)
    Please call 1-800-305-4954

    Request Loss Report

    Your request will be sent to our Loss Runs mailbox. Please be sure to attach your request on the insured’s letterhead including the 13-digit policy number.

    Further information