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Commercial Lines Insurance

American Alternative Insurance Corporation (AAIC) is an insurance company domiciled in the state of Delaware and an admitted insurance carrier authorized to transact insurance business in all states of the United States and the District of Columbia.

Coverages can include property, casualty, management liability, professional liability, package, property, crime, inland marine, umbrella (personal and commercial), excess casualty, general liability and excess casualty, general liability, commercial auto, workers' compensation, accident and health, aviation, crop-hail, and multiple peril crop.

AAIC is rated A+, XV (Superior) by A.M. Best Company and has an insurer financial strength rating of AA- (Very Strong) from Standard & Poor's.

Not all products are available in every state.

NAIC ID number 19720

American Alternative Insurance Corporation (AAIC) phone numbers:

Reporting Claims & Claims Questions
To report a claim via phone – please have your 16 digit AAIC policy number ready.

If the policy number begins with the letters  3F  or  T6  please contact  Athens Administrators  via phone or email to file a claim.
Athens Administrators: 1-800-677-7896
Liabilitynewclaims@athensadmin.com


If you were involved in an incident with an  Emergency Service Vehicle  (ambulance, firetruck, etc)  or the policy begins with  VHH  or  VF  please contact  Glatfelter Claims Service  by phone or email.
Glatfelter Claims: 1-800-233-1957
claims@glatfelters.com


To file a claim on a  Surety Bond  please contact  Roanoke Claims Service  by phone or email.
Roanoke Claims Service – 1-800-504-1544 ext 1279
BMCClaims@roanokegroup.com


If your policy number begins with 2L please contact  NBIS Construction and Transportation Insurance
NBIS Construction: 1-888-567-7285

For any personal auto incidents in Georgia and Texas, OR if the policy number begins with  SGA, or  AMGGA  please call  Blackhawk Claims Service.
Blackhawk Claims Service: 1-800-999-0107

For Catastrophe Claims, call 1-866-220-3505

Please call 1-888-729-2242 for all other Claims Reporting & Claims questions.

To file a claim electronically on an AAIC or Princeton Excess & Surplus Lines (PESLIC) Policy.
(Please include a Police report and/or any other documents when sending)

Claims Reporting Mailbox:  clmsins@munichreamerica.com

To send in a claim via Fax: 609-243-4558

Contact Information

Mailing address
555 College Rd East
Princeton, NJ 08540

Requesting Loss Runs:  Lossruns@munichreamerica.com

All Other Business (Non-Claims)
Please call 1-800-305-4954

Request Loss Report

Your request will be sent to our Loss Runs mailbox. Please be sure to attach your request on the insured’s letterhead including the 13-digit policy number.

Further information